Step 4: Print your completed form and bring it to the Post Office counter where your box is located, along with 2 forms of acceptable U.S. Step 3: Complete the online application form, accept the Terms & Conditions, enter your billing and payment information, and review and submit your application to reserve your PO Box. Step 2: Choose a Post Office location and select your desired PO Box size and payment period. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Step 1: Search for Post Office locations near you by using the search bar under "Find a PO Box Near You." BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The Commission never requires people to pay money or provide account information to get a refund.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Recipients who have questions about their refund should call the refund administrator, Rust Consulting, Inc., at 83. Consumers who chose to receive a check will have 90 days to cash it. In addition to the monetary payment, Lending Club is barred from making misrepresentations to loan applicants and will require that the company clearly and conspicuously disclose the amount of any prepaid, upfront, or origination fee and the total amount of funds that borrowers will receive.Ĭonsumers who chose to receive a PayPal payment will have 30 days to accept it. On July 14, 2021, without any admission of wrongdoing, Lending Club agreed to pay $18 million to settle the above charges brought by the Federal Trade Commission. Other allegations include: continuing to charge consumers who cancelled their automatic payments or had paid off their loans entirely and withdrawing double payments from accounts, as well as failing to provide consumers with privacy notices. Consumers then believed that funds were forthcoming and did not apply for credit with Defendant’s competitors. The complaint also alleges that the company mislead consumers into thinking their loan had been approved, when Defendant knew many consumers would never receive a loan. The FTC alleges that LendingClub promised consumers “no hidden fees”, but when the loan funds arrived in consumers’ bank accounts, hundreds to thousands of dollars were found short of expectations due to a hidden up-front fee that Defendant deducts from the consumers’ loan. On April 25, 2018, the Federal Trade Commission (FTC) filed a complaint against LendingClub Corporation, dba LendingClub.
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